Claims Case Manager

  • Melbourne CBD
  • Permanent
  • Mon Jul 28 10:22:12 2025
  • 90M0674881

Fantastic and exciting Claims Manager role within one of Australia’s leading superannuation providers.

Join a fantastic and rewarding superannuation provider located in Melbourne's CBD in a full time permanent position. Our client is passionate about supporting their people to grow and develop within the industry and holds a strong reputation for providing an exceptional employee experience - our client wants to see you succeed!

What’s in it for you:

  • Excellent salary point - $110,000 p.a. including super
  • Hybrid working - 2 days a week in the office
  • Excellent career development opportunities and strong investment in your career growth
  • Dynamic, vibrant & passionate team who celebrate the small and large wins together


About the Role:

As a Case Manager you will work within a friendly and supportive team-oriented environment where you will play a key role in providing a high quality first point of contact for superannuation enquiries.

Your responsibilities will include:

  • Managing a portfolio of total permanent disability, income protection, death and terminal illness claims.
  • Process payments and cases for members as well as early release payments for financial hardship or compassionate grounds.
  • Display a strong work ethic and a genuine desire to assist others.

Start Date: ASAP - Full time permanent position.


Location: Melbourne CBD


Skills and Experience:

Our client is looking for someone with previous experience in death claims.

  • Death claims experience (minimum 2 years)
  • Exposure to TPD and IP is highly desirable
  • Extremely clear and high level communication skills


Does this sound like the right role for you? Then apply now! Alternatively, please feel free to contact Chris Harrison - Senior Consultant on chris.harrison@randstad.com.au to discuss further.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.